Job Board

Fairphone is more than just a company - we are a global leader in sustainable, modular electronics, on a mission to change the electronics industry from the inside out. Built on strong social and environmental values, we are a diverse and inclusive team from all walks of life creating market consumer electronics that make a real impact.
At Fairphone, you will find a supportive and safe space where everyone can be themselves, collaborate openly, and have the freedom to learn and grow - because that’s how we innovate and drive change together!
So… are you a proactive, self-motivated team player who loves taking initiative and bringing positive energy? Do you thrive in a fast-moving start-up or scale-up environment? Are you a great communicator who values collaboration and embraces different perspectives? And most importantly, do you feel a strong connection to Fairphone’s mission and values? If you're nodding along and thinking, “Yes, that’s me!”, then check out our vacancy below!

Please know that we acknowledge that we are living in a time where the use of AI can bring many efficiencies and support. However, we want to know the real YOU. Please try to limit the use of AI tools to generate answers to the application; we value authenticity and encourage you to use your creativity!

• Location: Amsterdam-based position (you should have the right to work in the Netherlands)
• Hours: 40 hours per week
• Start: ASAP
• Contract duration: This role will initially be offered as a 6-month maternity cover. That said, we are hiring with a long-term view. If there is mutual enthusiasm to continue, there is a possibility for the role to become a fixed position.
• Deadline to apply: We review applications on a rolling basis. Please apply as soon as possible.

The Website Product Owner is responsible for the vision, strategy, and execution of Fairphone’s direct sales channel www.fairphone.com. As part of the eCommerce team you will be bridging the gap between business goals, user needs, and technical feasibility.

Working closely with the Head of eCommerce, Digital Product Designers, CRO Specialist, and UX Researcher, you will own the Roadmap and prioritize the backlog to ensure we are building the right features at the right time. Your ultimate goal is to drive conversion and advocacy through a transparent, high-performing web platform.

Key Objectives

• Increase Website Conversion Rates:
  • Phones, Audio and all transactions for entire website and separate PDPs
• Increase Website CSAT score
• Optimise Checkout (CES) for friction-free purchasing
• Increase Website Speed and SEO
• Decrease Website Cart and Checkout abandonment

Key Responsibilities

• Define and share Product Vision.
• Develop and maintain the website product roadmap and backlog.
• Define user stories and acceptance criteria for website features and optimizations.
• Prioritize backlog items based on business value, user impact, and technical feasibility.
• Act as the primary point of contact for the development team, keeping them safe from external requests.
• Act as project manager towards several stakeholders, like product, brand&marketing and customer service to gain input and keep your planning on track.
• Monitor website performance and user feedback to identify areas of improvement.
• Organize scrum meetings; daily stand-ups, sprint planning, refinement, reviews, and retros.
• Communicate pro-actively on product updates and progress to stakeholders.
• Ensure the website complies with relevant accessibility and legal standards.

• Product Management: Proven experience managing a consumer-facing website in an Agile/Scrum environment. And the ability to prioritize and manage a product backlog effectively.
• Stakeholder management and communication: Strategic capability to identify, engage, and align a diverse group of individuals around a single product vision.
• Data & Analytics: Proficiency in Google Analytics, Looker, or similar tools to translate data into product decisions.
• Technical familiarity: You can follow a technical discussion about APIs, frontend vs. backend limitations, database logic, etc. You know how to ask the right questions to uncover technical risks or dependencies.
• SEO & Content Marketing: Ability to prioritize technical SEO requirements and collaborate with content teams to ensure the website serves organic growth.
• Strategic prioritization: Strong ability to say ‘no’ to low-value requests and justify decision making
• Agile Expertise: Deep knowledge of Scrum ceremonies and the ability to get the team toward higher velocity and quality.
• Future-ready Mindset: You are excited about how AI is changing product management and know how to leverage AI to scale your work.

• The opportunity to create an impact on the electronics industry around the world.
• A diverse work environment full of international, passionate, warm-hearted team members.
• 25 paid holidays per year (based on a full-time contract) next to the other public holidays in the Netherlands. You’ll also get a day off on your birthday! Additionally, the longer you stay, the more holidays you get!
• Daily, healthy lunch, organic FairChain coffee, and many more tasty things.
• You will join Fairphone’s collective pension scheme, and we will contribute to building your pension.
• You will receive a MacBook, Fairbuds, and a Fairphone as working devices.
• Hybrid working model: We are remote-friendly and also contribute up to €250 toward your home office set-up.
• Public transport allowance – we fully cover your 2nd-class commute from your home to the office
• Bike allowance – We support you with a bike purchase of up to €300, and you’ll also have a yearly repair budget of up to €100! We also cover 23 cents per km for your biking distance from home to the office (or train station) and back!
• Grow with us! We encourage you to develop at Fairphone. That’s why we’ll support your career goals with coaching (Inuka), trainings, workshops, or courses that you can join with your development budget.
• Kitchen with beautiful views to the IJ waterfront.
• There’s a gym in the building where you can build healthy habits, stay active and have fun with your colleagues, as well as a subscription to our mental & physical well-being services (Inuka & Urban Sports)

DEI @Fairphone

At Fairphone, we care about people, planet and you. It’s natural that we see diversity, equity and inclusion (DEI) as an essential part of how we work together and do business.
We support and further strengthen our inclusive work environment and culture by more formally implementing various DEI efforts to ensure all Fairphoners feel included, respected, and supported.